{"id":28840,"date":"2026-04-22T10:06:52","date_gmt":"2026-04-22T10:06:52","guid":{"rendered":"https:\/\/hes.mephi.ru\/?page_id=28840"},"modified":"2026-04-22T10:06:52","modified_gmt":"2026-04-22T10:06:52","slug":"soft-skills","status":"publish","type":"page","link":"https:\/\/hes.mephi.ru\/?page_id=28840","title":{"rendered":"Soft Skills"},"content":{"rendered":"
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\t\t\t\t\t\t\n\t\t\t\t\tDOWNLOAD THE FULL COURSE SYLLABUS<\/a><\/h3><\/div><\/div><\/div><\/div><\/div>
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\t\t\t\t\t\t\n\t\t\t\t\tBACK TO THE CURRICULUM<\/a><\/h3><\/div><\/div><\/div><\/div>
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\t\t\t\t\t\t\n\t\t\t\t\tBACK TO MASTER'S PROGRAM<\/a><\/h3><\/div><\/div><\/div><\/div>
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\t\t\t\t\t\t\n\t\t\t\t\tABOUT HES MEPHI<\/a><\/h3><\/div><\/div><\/div><\/div><\/div><\/div>
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Soft Skills. Communication, Project Group Collaboration & Product Documentation<\/h2><\/div><\/div><\/div>
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The course develops a systemic understanding of communication not as a set of \u201csoft skills\u201d, but as a structural element of project architecture, a mechanism for aligning meanings, a risk management tool, and a factor of team resilience.<\/span><\/span><\/h3>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>
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Dive into the dynamic world of teamwork with our course. You\u2019ll explore the unique challenges and opportunities of two key scenarios: building a brand\u2011new project team from scratch and thriving within an already established team.<\/p>\n

By the end of the course, you\u2019ll have acquired a powerful set of knowledge and skills. You\u2019ll master the theory of communication in project work, understanding how and why we communicate at different stages of a project. You\u2019ll learn to predict and guide team development through team dynamics models, and grasp the principles of role\u2011based and competency analysis to match the right people with the right tasks. You\u2019ll also master negotiation strategies, turning disagreements into productive outcomes, and understand the structure of project documentation, learning to create clear, user\u2011friendly documents. Additionally, you\u2019ll gain insight into the capabilities and limitations of LLMs, knowing exactly when to leverage AI as a smart assistant and when to trust your own judgment.<\/p>\n

You\u2019ll develop practical abilities: you\u2019ll be able to analyse any team\u2019s structure, quickly identifying its strengths, gaps, and hidden potential. You\u2019ll distinguish between the dynamics of new and established teams, adapting your communication style and strategy to the specific situation, and design a tailored communication system for any project to ensure everyone stays aligned. You\u2019ll spot risks of communication breakdowns before they occur, preventing misunderstandings and delays, and develop professional technical documentation, writing clear specifications, reports, and plans. By using LLMs, you\u2019ll accelerate your analysis and fact\u2011checking, gaining insights faster and verifying data more efficiently. At the same time, you\u2019ll learn to critically evaluate AI\u2011generated results \u2014 not just accepting the outputs, but questioning, refining, and improving them.<\/p>\n

Moreover, you\u2019ll gain real\u2011world skills in facilitating productive discussions, guiding conversations so that everyone\u2019s voice is heard and ideas are built upon. You\u2019ll be able to resolve conflicts constructively, turning tension into collaboration and finding win\u2011win solutions. You\u2019ll master designing communication regulations, creating simple, effective rules that streamline teamwork. Finally, you\u2019ll learn how to integrate AI into your team\u2019s workflows, making LLMs a natural part of daily operations and boosting efficiency without losing the human touch.<\/p>\n

How do we use LLMs? Through three powerful modes that turn theory into action. In the Handbook mode, the model becomes your instant expert, providing clear explanations of terms, models, and concepts exactly when you need them \u2014 no lengthy searches required. The Training mode lets you practise negotiations and conflict resolution via interactive dialogues: you customise questions, explore scenarios, and build confidence in a risk\u2011free environment. The Controller mode acts as your quality\u2011assurance partner, checking your argument logic, analysing document structure, and spotting gaps or inconsistencies \u2014 like having a second pair of expert eyes reviewing your work.<\/p>\n

Join us to transform how you communicate, collaborate, and lead \u2014 with the perfect blend of human insight and AI support!<\/p><\/div>\n<\/div><\/div><\/div><\/div><\/div>

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OBJECTIVES<\/h3><\/div><\/div><\/div>
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The objective is to develop students\u2019 systemic understanding of communication as a managed and designed process under conditions of uncertainty, interdisciplinarity, and technological complexity.<\/span><\/span><\/h3>\n<\/div>\n<\/div><\/div><\/div>
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KEY TASKS<\/h3><\/div><\/div><\/div>
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Mastering professional communication models;<\/span><\/span><\/h3>\n

Analysing the role structure of a project team and competency profiles;<\/span><\/span><\/h3>\n

Assessing psychological compatibility and motivational factors;<\/span><\/span><\/h3>\n

Designing a project communication system;<\/span><\/span><\/h3>\n

Mastering negotiation and conflict management methods;<\/span><\/span><\/h3>\n

Developing project documentation skills;<\/span><\/span><\/h3>\n

Instrumental use of LLM in communication practice;<\/span><\/span><\/h3>\n

Developing a critical attitude towards AI capabilities and limitations.<\/span><\/span><\/h3>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>
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Main topics of the course:<\/strong><\/span><\/h3>\n

1. Communication as a systemic factor in a project. We explore why communication is not just a \u201csoft skill\u201d but a key element of project architecture. We examine three types of communication: problem\u2011content, information\u2011monitoring, and disciplinary\u2011management. We analyse typical communication risks using the example of a failed project.<\/p>\n

2. Business communication models: verbal and non\u2011verbal interaction. We master the fundamentals of effective business communication. We study communication barriers and distortions, and learn to recognise non\u2011verbal signals. We practise conflict resolution skills by reconstructing conflict dialogues.<\/p>\n

3. Two teamwork scenarios: new vs. established teams. We compare the specifics of forming a new project team versus working within an existing team. We conduct a comparative risk analysis for both scenarios and learn to write analytical notes on assessing team processes.<\/p>\n

4. Team role analysis: formal and informal roles. We study formal and informal roles within a team and learn to identify role imbalances. We create a \u201crole map\u201d and develop a role distribution model for a project, supported by LLM tools.<\/p>\n

5. Competency and psychological analysis of a team. We distinguish between hard and soft skills and assess psychological compatibility among team members. We learn to match tasks with competencies by building a \u201cTask \u2014 Competency \u2014 Performer\u201d matrix.<\/p>\n

6. Assessing team potential under uncertainty. We analyse factors affecting team potential: task complexity, routine vs. non\u2011routine work, and deadline rigidity. We predict bottlenecks in high\u2011uncertainty projects and conduct critical audits of decisions.<\/p>\n

7. Designing a project communication system. We learn to establish information flows and assign responsibility levels within a team. We develop a communication scheme and interaction regulations, and structure documentation with LLM support.<\/p>\n

8. Problem\u2011content communication and argumentation. We master effective argumentation techniques and learn to detect cognitive distortions in discussions. We analyse real discussions, reconstruct argumentation schemes, and identify logical breaks.<\/p>\n

9. Information exchange and monitoring: meeting minutes and reporting. We study principles of transparent communication. We learn to draft meeting minutes and reports properly. We develop report templates and control information completeness with LLM assistance.<\/p>\n

10. Disciplinary\u2011management communication: problem escalation and execution control. We examine mechanisms for escalating issues and monitoring task completion. We analyse case studies of missed deadlines, develop task control regulations, and verify the correctness of instruction wording.<\/p>\n

11. Negotiations and conflict resolution: strategies and interest balance. We acquire negotiation strategies and conflict resolution techniques. We practise \u201cclient \u2014 executor\u201d interaction scenarios through role\u2011playing games, analyse strategies, and write post\u2011exercise reports.<\/p>\n

12. Project documentation: technical specifications and materials for stakeholders. We study the structure of technical documentation and requirements for materials aimed at stakeholders. We analyse the structure of technical specifications (TS), prepare documentation fragments, and unify terminology using LLMs.<\/p>\n

13. AI in project communication: opportunities and limitations of LLMs. We evaluate the potential of LLMs as handbooks, training assistants, and controllers. We compare human\u2011written and AI\u2011generated texts, identify automation risks, and write a reflective report on the boundaries of AI use in communication.<\/p>\n

14. Human\u2011AI balance in communication: automation boundaries and empathy. We define the limits of automating communication processes. We analyse how automation can distort meanings and reduce empathy in interactions. We develop AI usage regulations for teams, taking the human factor into account.<\/p>\n

15. Practical workshop: designing a communication system for your own project. We apply all acquired knowledge in practice: we analyse team roles, develop a communication scheme, and create an AI usage regulation. We receive consultations and refine the project under the instructor\u2019s guidance.<\/p>\n

16. Final assessment: project defence with AI use justification. We present our work results: team analysis, the designed communication system, project documentation fragments, and a rationale for the appropriate use of AI in the project. We complete a graded pass\/fail exam with a solution defence session.<\/p><\/div>\n<\/div><\/div><\/div><\/div><\/div>

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Download the extended description >><\/a><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div>

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Return to the study plan overview<\/a><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div>

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NRNU MEPhI\u00a0Admissions Committee:<\/h3>\n

admission.mephi.ru<\/a><\/span><\/strong><\/p>\n

115409, Moscow, Kashirskoe shosse, 31<\/span><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

DOWNLOAD THE FULL COURSE SYLLABUS BACK TO THE CURRICULUM BACK TO MASTER’S PROGRAM ABOUT HES MEPHI Soft Skills. Communication, Project Group Collaboration & Product Documentation The course develops a systemic understanding of communication not as a set of \u201csoft skills\u201d, but as a structural element of project architecture, a mechanism for aligning meanings, a risk management tool, and a factor […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank3.php","meta":[],"yoast_head":"\nSoft Skills - \u0412\u0418\u0428 \u041c\u0418\u0424\u0418<\/title>\n<meta name=\"description\" content=\"The course develops a systemic understanding of communication not as a set of \u201csoft skills\u201d, but as a structural element of project architecture, a mechanism for aligning meanings, a risk management tool, and a factor of team resilience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hes.mephi.ru\/?page_id=28840\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soft Skills - 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